Kraken

Product Data Scientist

Job description

London, UK

Kraken Technologies UK 🦑 – Data /

Full-time /

Hybrid



Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

About The Team

At Kraken Technologies we’re looking to revolutionise the energy system to make power cheaper, greener, and better for people around the world. Our tech platform ‘Kraken’ is already licensed to support 55 million customer accounts globally, and we aim to serve 100 million by 2027.

Our Technology Team has grown extremely quickly as a result, tripling in size within the last 18 months. With this rapid growth, we are looking for a Product Data Scientist to join the AI/ML team to ensure we deliver the highest impact for our customers.

We’re currently providing licences of our platform to serve the water and telco industries and have created a new org - Kraken for Utilities. Over the last two years, we have built this org from scratch to re-architect, design, and develop our Kraken software platform to solve complex industry-wide problems within the water and telco sectors. We put customers first wherever we are in the business and work empathetically with one another to deliver the best possible outcomes.

Kraken for Utilities is in a very exciting growth phase. We currently have 90+ people (engineers, product, implementation, design, strategy) along with 1500+ people in the overall Kraken world.

About The Opportunity

This role will be joining as the first Product Data Scientist in the AI/ML team to develop exciting products in both the water and telco industries. You will work very closely with the Lead ML Engineer and play a huge role in defining and shaping this role. The team currently has 4 ML/SW engineers and is growing. We have been working on products to improve water efficiency (e.g. using smart meter data to detect leakages and reduce domestic water consumption); and improve customer support efficiency (e.g. using LLM agents to automate actions and replies).

What You'll Do

  • Establish the data-driven product development culture to guide product design and development and measure progress
  • Partner closely with internal tech, operations, strategy and our clients to identify AI/ML features in Kraken that need to be built, enhanced or fixed
  • Conduct user research, monitor the market, and develop competitive analyses
  • Quantify opportunities for potential products in order to prioritise engineering efforts
  • Gather requirements, define approach, and collaborate with engineers so they can hit the ground running and support them during the product life cycle
  • Design and conduct experiments, product testing and releases; turn feedback and experiment results into actionable insights
  • Think strategically about, and contribute to what we can do better as an AI/ML team


What You'll Need

  • 3+ years of experience as a product data scientist or analyst in a fast-growing product company
  • Masters or PhD in a quantitative field
  • Demonstrated expertise in python, SQL and using advanced analytics/ML techniques to establish actionable insights
  • Solid experience in experiment design and causal analysis
  • Very good understanding of product management in defining, implementing and operationalising new features
  • Enjoy working in a dynamic environment
  • Excellent written and verbal communication skills and an ability to interact with people with varying levels of technical knowledge
  • You’re a self-starter who sees a problem and can’t help but want to fix it
  • You’re a strategic thinker, always relating your decision making back to the overall goals of the team and the customer experience
  • You’re a curious and great listener - fantastic ideas come from everywhere in Kraken Technologies, so you’ll need to be able to spot and harness them


Bonus for:

  • Experience in a fast-paced B2B start-up or scale-up
  • Experience in end-to-end development of AI/ML products
  • Experience in the water and/or telco industry


This team will require candidates to work on a hybrid remote basis, coming into our office in Oxford Circus 2 days a week. You do also need to be able to work in the UK.

We're very excited to be growing our team. We're looking for skills and experience to help shape and define the future of not only our team, but the wider business at a global scale. If you're reading this and grinning, please apply! There are huge challenges to tackle, and we need amazing people who are keen to get stuck in.

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

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